Effective Date: 01/04/2025
At TuftedRealm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, shipping address, billing address, and phone number when you place an order or contact us.
Payment Information: When you make a purchase, payment details (e.g., credit card number) are processed securely through our trusted third-party payment providers. We do not store full payment information on our servers.
Automatically Collected Information: Information such as your IP address, browser type, device type, and pages visited. This is collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Process and fulfil your orders.
Communicate with you regarding your order or inquiries.
Improve and optimize our website (including the use of analytics tools).
We do not use your information for unsolicited marketing or advertising purposes.
3. Google Analytics
We use Google Analytics to help us understand how visitors interact with our website.
Google Analytics collects information such as:
Pages you visit,
Time spent on pages,
Device and browser information,
Geographic region (general, not exact address).
Google Analytics may set cookies in your browser to track this information.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
4. Sharing Your Information
We do not sell, rent, or share your personal information except as necessary to:
Process your order,
Comply with Australian laws and regulations,
Improve website performance through trusted service providers (such as website hosting and analytics).
5. Cookies
Cookies are small text files placed on your device that help us provide a better browsing experience and gather analytics data. You can disable cookies through your browser settings at any time, but this may affect website functionality.
6. Data Security
We take appropriate measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.
7. Your Rights
You have the right to:
Request access to the personal information we hold about you,
Ask for corrections if your information is inaccurate,
Request deletion of your personal information, subject to legal obligations to retain certain records.
8. Changes to This Privacy Policy
We may update this Privacy Policy as needed. The latest version will always be available on this page with an updated effective date.
9. Contact Us
To make a request or ask a question about this Privacy Policy, please use our Contact Page. We aim to respond to all requests within a reasonable timeframe.